In part one of this blog series, we covered the logistical problems Posts face in the increased demand for parcel shipping and real-time tracking. In part two, we’ll cover how Track & Trace and Last-Mile Delivery address these issues for Posts and share information about a solution that can help.
How Track & Trace and Last-Mile Delivery Assist Postal Operations
With robust track and trace technology, all tracking history from the moment partners ship items until last-mile delivery is complete and is all available in one place. This serves as a powerful tool from an operational and reporting standpoint.
That’s not all. These platforms allow for automation, more data visibility for employees, partners, and stakeholders, and of course real-time parcel tracing for your operation and your customers. Posts can gain a 360-degree view of operations and even obtain pre-advice on incoming cross-border parcels so they can prepare necessary paperwork for customs.
Need to redirect a package already in motion? Real-time data makes it possible to intercept, redirect, and change delivery windows easily and ensures all relevant parties (such as drivers) are on the same page.
Drivers also gain turn-by-turn navigation from their phones through an app that also makes tracking the chain of custody for high-value items possible. Need to insert or remove a job from someone’s work flow? Simply do so through the platform.
Riposte TTLMD Offers Posts Undeniable Benefits
Track & Trace and Last-Mile Delivery solutions like Escher’s Riposte TTLMD provide a solution with multiple benefits to Posts. More than just a mobile front end to an existing system, Riposte TTLMD takes care of back-end processes and systems that meets operational requirements and Postal legislative commitments.
Riposte TTLMD can decrease your cost per item by more than 50% and simultaneously increase customer satisfaction ratings. Posts can ship more parcels per month while reducing their average unit cost.
This is achieved through customer-defined business processes, faster partner onboarding, end-to-end tracking, frictionless cross-border trade, and reduced operational costs thanks to API integrations.
And, at the end of the day, postal operators report faster processing. When you know exactly where an item is at any given moment and can contact drivers and see workloads in real-time, things simply run more efficiently.
Try Riposte TTLMD and Experience the Difference
Riposte TTLMD can reduce your average cost per parcel by 54% and improve parcel delivery time by 60%. Want to see for yourself? Contact us.