Receive world-class support while using the Riposte Platform to power your Post’s customer engagement strategy.
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Escher Connect
Access a 24/7 customer support portal to initiate support requests, review open tickets, download product-related documentation, review the product roadmap, and more.
Select the level of support suited to your Posts’ needs by choosing one of Escher’s Bronze, Silver, Gold, and Platinum support packages.
Receive support from a member of the Escher team with response times as fast as one hour depending on your support package.
Find answers quickly on Escher Connect by browsing our extensive FAQ and knowledgebase or by downloading product-related documentation.
Enjoy optimal insight, guidance, and support from a dedicated Customer Success Manager assigned to help you improve profitability and revenue.
Stay current with the latest features and additions across our customer engagement platform.
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