Case Study
Case Study: Jersey Post
Discover how Jersey Post used Riposte Track, Trace and Last-Mile Delivery as a robust solution to improve the overall experience for customers and business partners.
Receive a comprehensive report with recommendations for addressing performance, capability, or configuration issues.
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A personalized analysis conducted using various monitoring tools and scripts.
Escher Health Check is a thorough review of your Riposte system and includes in-person meetings, on-site workshops, and a technical review.
Obtain a view of your system’s performance over 24 hours of operation through a technical review of your Correspondence Servers and live workstations.
Document the server setup, physical location, split of roles, and assessment of any vulnerabilities to a single point of failure.
Review network setup between Correspondence Servers, within office locations, and between Correspondence Servers and offices.
Schedule a Health Check to assess the performance level of any Escher application.
Monitor key performance counters to review traffic levels, rates of message reads, writes, and replication to ensure no issues with performance.
Review operational tasks to ensure completion within defined timeslots and ensure sufficient capacity for any predicted growth in transaction volumes.
