AI and the Postal Network

Kevin Seller, VP Sales EMEA at Escher, on applications for artificial intelligence in the postal sector:

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In the Podcast Kevin and Ian discuss:

• • The basic principles of artificial intelligence and machine learning
  • Some current non-postal applications for AI
  • Optimising operation and performance of retail stores and improving the customer experience
  • Harnessing the huge amount of data available in the business
  • Making an optimum post office network
  • Why would a post want to invest in AI?
  • Managing and analysing staffing patterns
  • How does a postal operator get started with AI?
  • Build vs buy in AI solutions

• • • Strategy
    • Competition for talent
    • Collect and clean data
    • Develop algorithms
    • Testing
    • Timeframes and cost

• • Some potential outcomes of implementing AI across the postal network
  • Transforming and being competitive – and driving efficiencies
  • Scalability of AI solutions

Look out for more from Escher’s leadership team on the Postal Hub Podcast in the future