Our unique software platform powers the world’s first and last-mile deliveries, helping postal, retail, courier, and logistics organizations connect nearly 1 billion consumers with global eCommerce networks.
Brody Buhler, CEO at Escher Group, joins me to talk about creating high-performing postal and delivery companies, including:
Posts using real-time data and analytics
Taking the friction out of postal transactions
Leveraging local knowledge, for example, address data
Using data to optimize inventory, delivery timeframes, and understand the customer
Trapped value in the last mile and the middle mile
Automation to play a greater role in the last mile
Managing e-commerce returns, and the end of the “one size fits all” returns policy
Using automation to strip out cost and increase capacity
Trends in cross-border delivery
Using OCR and automation capabilities for inbound international parcels
The role of mobile in the modern postal network
Making international shipments at the post office counter more efficient
Freeing counter staff for higher value transactions
Post offices playing a role in the broader delivery strategy
Reducing costly failed first-time deliveries
Anticipatory delivery – anticipating the delivery recipient’s preferences
Shifting focus to gather preference data for recipients and post office customers
The Postal Hub Podcast
Hosted by Ian Kerr, each episode features interviews with leaders and influencers in the postal and parcel worlds. The Postal Hub covers the latest developments and innovations that are changing the delivery world.
We won’t share your email and you can unsubscribe from our list at any time.