The Future of Posts 2021

Delivery Within a New Landscape 2021 and Beyond

The Future of Posts 2021

The pressures from last year have not relented, and the changes brought about have affected postal operations, business practices, and market opportunities for everyone. But, Posts everywhere have adapted.

In Escher’s fourth annual edition of the Future of Posts report, 70 national post offices from around the world have provided insights into their operating methods, including key areas of investment, automation strategies, point-of-sale channel selections, and future network plans.

In our Future of Posts 2021 report, you’ll discover:

  • Posts’ top investment priorities over the next three years
  • The number one growth opportunity for Posts right now
  • Three trends that are expected to have the greatest impact over the next five years
  • Areas Posts are looking for cost reduction or to improve operational efficiency
  • Strategies Posts are leveraging to handle the increase in parcel volumes
  • Top POS channels Posts plan to roll out over the next three years, and much more!


Learn about these and many other insights from our Future of Posts 2021 report.


Get your complimentary copy of the report here:


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