Surviving the Profitability Paradox

How Posts grow when volumes aren’t enough.

Mail volumes are falling. Parcel yields are under pressure. And the e-commerce growth story that powered postal networks for a decade has quietly shifted gear. So where does growth come from now and what separates the Posts that are thriving from those that are treading water?

This exclusive on-demand webinar, presented by Escher CEO Brody Buhler, is built on 15 years of publicly available data from over 30 postal organisations analysed using AI to surface the trends that most industry reports miss. What emerges is a clear-eyed, practical view of where postal profitability is won and lost today, and what your organisation can do about it.

Highlights from the webinar:

• The profitability divide: Why some Posts are pulling ahead and what they’re doing differently, based on hard data rather than assumptions
• The e-commerce decoupling: What it means that parcel volumes have plateaued while e-commerce market value keeps climbing, and the implications for your network strategy
• AI in postal operations: Where AI is already delivering value, where it’s still hype, and why more profitable Posts are twice as likely to be data-driven
• The DDP opportunity: How the shift from DDU to DDP is reshaping cross-border e-commerce, and why one retailer saw a 34% uplift in international growth after making the switch
• Five postal archetypes. Which organisational model drives superior top and bottom line performance
• Three strategic levers for improving profitability: Unlocking last mile potential, expanding retail network value, and reducing headcount through automation and digitisation

Presented by Brody Buhler, CEO, Escher

Brody Buhler brings a global perspective to postal strategy, combining deep industry expertise with Escher’s proprietary AI-powered research platform. In this session, Brody cuts through the noise to deliver the insights that matter most to postal leaders navigating a rapidly changing market.

Watch the recording here: