Case Study
Case Study: Jersey Post
Discover how Jersey Post used Riposte Track, Trace and Last-Mile Delivery as a robust solution to improve the overall experience for customers and business partners.
Transform your business with three applications purpose-built for collecting, analyzing, and implementing postal business insights.
Get in touch
Streamlines the connection between customer insights and business strategy.
Capitalize on customer insights and enterprise data on a routine base with Riposte Insight, Riposte AI, and Riposte Digital Onboarding.
Deliver “just-in-time” training to teach employees how to carry out transactions for newly introduced services with Riposte Digital Onboarding.
Create & distribute surveys using Riposte Insight’s 30 question types, 80 standard questions, & 300 survey templates.
Business leaders receive branch-specific recommendations on how to improve performance, enhance efficiency, and satisfy customers.
Riposte Customer Engagement helps Posts become data-driven organizations committed to continuous improvements that streamline processes and promote innovation.
Develops advanced predictive analytics using a Riposte AI’s Optimization Recommendation Engine, providing actionable insights that can be implemented quickly.
Empower new employees to start immediately with “just-in-time” training modules that teach workers how to process various transactions directly on the POS.
