It will come as no surprise to hear how postal operators are continuing to put infrastructures in place to deal with increased e-commerce activities. According to Escher’s Future of Post report, 39% of Posts believe increasing automation is the correct strategy for dealing with higher e-commerce related parcel and mail volumes. 30% are planning to reorganize and develop new strategies, 25% will increase staff capacity, 20% will look to create new services, and 16% will invest in infrastructures surrounding last-mile delivery.
Last-mile delivery is also considered the most important logistical part of e-commerce.
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