As aplicações da Escher foram especificamente criadas para ajudar os Correios a aumentar as receitas, reduzir os custos, proteger os lucros e encantar os clientes. Com a confiança de 35 Correios em todo o mundo, a Escher está a transformar a economia, a velocidade e a experiência do cliente no retalho e logística do posto de correios. A Escher suporta milhares de milhões de transações de clientes em milhares de pontos de envolvimento, fornecendo centenas de serviços por níveis dentro de uma estrutura de custos otimizada. Em parceria connosco, vai poder realmente colocar os clientes em primeiro lugar, envolvendo-os de forma lucrativa em qualquer lugar, a qualquer hora.
A nossa plataforma de arquitetura aberta facilita o crescimento dos Correios. Aplicações específicas para Correios, para pagamentos móveis, entrega transfronteiriça, redes PUDO e para integrar na perfeição com o sistema principal usando a nossa tecnologia fiável, concebida para a continuidade dos negócios.
Nick Manolis é responsável por posicionar a empresa com sucesso como líder global em soluções de envolvimento de clientes para organizações postais. Sob a direção de Nick, a Escher está a transformar a maneira como os Correios interagem com os seus clientes, afastando-as das restrições dos modelos operacionais e da infraestrutura de TI de ontem e transformando a economia dos postos de correios.
Sob a liderança de Nick, a Escher renovou o seu foco nos Correios, fornecendo tecnologia desenvolvida especificamente para o mercado postal, ajudando-os a colocar os clientes em primeiro lugar, enquanto os envolve de maneira lucrativa em qualquer lugar, a qualquer hora e em todos os pontos de envolvimento.
Antes da Escher, Nick era Presidente e CEO de uma empresa de sucesso da cadeia de fornecimento global, focada em fornecer uma rede global de comércio retalhista.
Nick ocupou vários cargos executivos durante a sua carreira de 25 anos na área de serviços e tecnologia empresarial.
Como Diretora Financeira, Monica supervisiona todas as atividades financeiras da Escher, incluindo o planeamento financeiro estratégico e iniciativas de financiamento, gestão de riscos, estratégia e análise financeira, auditoria, manutenção de registos e relatórios financeiros. Uma executiva financeira experiente que já trabalhou para organizações públicas e privadas, Monica também é responsável por otimizar os processos de negócio, fortalecer a cultura da empresa e implementar a visão estratégica da Escher. Os anos de experiência de Monica no que toca à tomada de decisões financeiras sólidas, garantiram-lhe um lugar à mesa em todas as organizações em que trabalhou.
Os anos de experiência de Monica no que toca à tomada de decisões financeiras sólidas, garantiram-lhe um lugar à mesa em todas as organizações em que trabalhou. Antes de se juntar à Escher, Monica ocupou posições de liderança em ambientes de produção multinacionais, bem como em empresas de tecnologia de elevado crescimento. Tem experiência comprovada no que toca ao aumento de valor para os acionistas, na aquisição e integração de organizações com sucesso, no desenvolvimento de equipas de alto desempenho e na criação de processos de negócios financeiros de classe mundial. Monica tem duas Licenciaturas em Contabilidade pela Universidade Robert Morris da Pensilvânia.
Wayne is a distinguished, pioneering technology executive and change agent with a long track record of driving enduring results through sound leadership, agility, and continuous innovation. Mr. Haubner has been successful in building world-class customer-centric engineering organizations by fostering a culture of data-driven continuous improvement and collaboration.
Prior to joining Escher, Wayne occupied C-suite and senior executive-level positions in the software, cloud computing, and analytics space. In these posts, he focused on bringing leading-edge technology solutions to market by overseeing global teams with thousands of engineers. Today, he uses his experience in technology, innovation, executive leadership, and change management to support Escher’s goal of ensuring Posts are leaders in customer engagement. Wayne holds a degree in Computer Science from Eastern Kentucky University.
Amy is an accomplished leader with a wealth of experience in building global professional services, customer support, and software development organizations for high-growth technology companies. As Chief Operating Officer at Escher Group, she is responsible for global operations focused on delivering Escher’s solutions, providing world-class customer service, and driving profitable growth. Amy is committed to partnering with Escher’s customers to help transform their channels, services, and points of engagement, and to ensure their success on the Escher platform.
Prior to joining Escher Group, she held various leadership positions in the global supply chain and point of sale industries including TrueCommerce Inc., Honeywell (Vocollect), and Hypercom Corp. She holds a Master’s in Systems Engineering from Western International University, a Master’s in Project Management from Villanova University, and Bachelor’s from Duquesne University.
Rodrigo is an executive leader with a proven track record in driving revenue growth for the financial services and the technology industry. Rodrigo is responsible for the performance, strategy and alignment of revenue operations at Escher. Within this remit falls the sales execution model, the go-to-market strategy and the customer relationship management that drives customer success.
Prior to joining Escher this year, Rodrigo spent over 8 years at Salesforce working for the Commercial Business Unit in various leadership positions, the last appointment as Area Vice President for UKI. Rodrigo started his technology solutions career serving as Global Account Manager for Thomson Reuters (Reuters AG) in Frankfurt Germany having come from a derivatives finance background.
Rodrigo is an alumni of the George Washington University in Washington, DC.
As a Principal Consultant at Escher, Jeremy is responsible for the strategic direction of the Escher product suite. Jeremy has worked in the postal technology business since 1987, with his first 13 years spent in the UK Post Office, before joining Escher in 2000. During his time with the UK Post Office he played major roles in a number of counter automation initiatives, within what is one of the world’s largest postal companies. Prior to taking up his current role, Jeremy held the position of VP of Professional Services in Escher for a number of years, working closely with each of Escher’s major customers. This has given him significant insight into both the business and technical needs of major postal organizations across the world.
Jeremy holds a BA (Hons) in mathematics and a MA from Trinity College, Oxford. Prior to moving into the postal business, Jeremy worked for Logica, a major UK software house, on a number of large projects for blue chip companies in both the oil and technology sectors and at the scientific research institution for the UK gas safety industry.
Since joining Escher, Pauline has risen to the position of VP of Delivery with overall responsibility for management, coordination and delivery of all customer solutions. Prior to moving in to the postal technology sector, Pauline held positions in the telecommunications and healthcare industries.
A graduate of Dublin City University with a BSc (Hons) in computer applications, Pauline has 20 years’ experience in the postal and technology industries. Prior to joining Escher Group in 2001, Pauline was involved in counter automation initiatives for the UK Post Office and Australia Post. These experiences, together with her involvement in counter automation projects within Escher, have given her significant insight into both the business and technical needs of major postal organizations.
Alan Kilduff is Vice President of Product Development in our Digital Services Group. Alan is responsible for innovation and product delivery of Escher’s digital platform, which encompasses the areas of online web hosted services, consumer mobile apps, digital mail delivery and data analytics.
In Escher, Alan has worked closely with many of our Postal customers to deliver modern digital services for their staff and customers. Alan has also been closely involved with key Government service strategies where these services are delivered through the Post Office.
Alan is keen technologist, a Computer Science graduate of Trinity College Dublin and has many years’ experience of managing highly performant teams delivering enterprise grade highly scalable applications including document management, workflow and workforce management solutions. Alan is a frequent speaker at a variety of industry conferences.”
Jasjit Nehal joined Escher in 1999 and was Vice President of Software Development at its headquarters in Cambridge. In 2002, he assumed overall responsibility for setting up and managing Escher’s Asia Pacific operations based in Singapore. He has been instrumental in the successful delivery of a number of Escher’s projects across the globe and has extensive knowledge of the postal industry.
Prior to joining Escher, Jasjit held a variety of senior technical and management positions at ICL and Fujitsu and has extensive experience in the design and implementation of large-scale, high-performance distributed systems.
As Chief Architect, Michael is responsible for leading Escher’s core product development group, where he works to build a platform designed to take postal organizations into the future ensuring they can transform the customer engagement. Michael joined the Escher Group software development team in June 2001 and since that time has been a lead engineer or architect for the majority of Escher’s products. He was also the principal solution architect for several of Escher’s largest customer implementations and has been involved with all aspects of postal counter automation in a variety of roles. This experience has given him a deep insight into the technical and business needs of postal organizations around the world, both large and small. He holds a BA (Hons) from Brandeis University.
Jacob joined the Escher Software Development team in April 1996. Since then, he has been involved with the majority of the technologies present in Escher’s current product set. Jacob is responsible for the Boston Services Team, in particular all of Escher’s services and operations for the United States Postal Service. Prior to joining Escher, Jacob worked for internet application and service companies. With over 20 years’ experience in Posts, Jacob is an expert in the development of technology that allows Posts to transform the points of engagement with customers.
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