A nossa plataforma de software exclusiva impulsiona a entrega de encomendas em todo o mundo, desde o envio até ao consumidor final, ajudando as empresas postais, de retalho, de transporte e de logística a conectarem cerca de mil milhões de consumidores através de redes globais de comércio eletrónico.
Escher CTO Wayne Haubner joins Ian Kerr of Postal Hub Podcast to discuss applications for artificial intelligence in the postal and delivery sectors:
The difference between AI and machine learning
Where to source data (e.g. transaction data, tracking data, customer profiles)
AI and loyalty programmes – and the impact on repeat sales
Driving better customer engagement with AI
Digital on-boarding – training for new staff
How AI and big data can predict problems in the delivery network and post office network
Making data available for analysis in real-time
Predicting and recognising customer behaviour – even in-store!
Using AI to support up-selling in parcel delivery
Reducing fraud using AI
Look out for more from Escher’s leadership team on the Postal Hub Podcast in the future
