DATA ANALYTICS
Use accurate real-time data to accelerate effective decision making, implement business rules, and provide management insight. Consolidate and drill-down to examine granular details derived from different data sources. Data mine historical data to identify insights, trends and patterns.

 

 

PRODUCT MANAGEMENT
Quickly add, update, and configure product catalogs. Centralize information related to price, SKU, specifications, imagery, references, barcodes, shipping calculations and supplier data. Improve stock control, availability, and marketing efforts, such as special offers and discounts.

 

ADMINISTRATION
Provide administrative functions to manage users and services.

 

 

USER MANAGEMENT
Organize and configure user groups, grant permissions, and define access rights.

 

 

MONITORING
Real-time monitoring and diagnostics for devices, channels, and location. Develop user-friendly instructions, responses, and alerts. Generate and share in-depth analysis reports.

 

PERFORMANCE
Centrally deploy policies and business rules using automated deployment capabilities. Monitor branch performance and diagnose devices across the network. Ensure seamless connectivity and availability between touchpoints.

 

 

LOYALTY
Setup and manage rewards, promotions and loyalty schemes. Deliver automated messages and content with targeted rewards  and offers to segmented consumer lists.

 

 

BUSINESS INTELLIGENCE
Leverage BI and real-time data to identify process improvements, transaction types, and forecast trends. Configure dashboards to provide KPIs, metrics and data points.

 

REPORTING
Easily compile and distribute reports to CSV, PDF, and Word. Generate mails processing reports for channels, consumer activity and quality of service. Display interactive reports online.

 

 

 


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