Web-based editor allows you to create, populate and publish complex forms which configure to different devices with session-transfer support.
This standards-based Identity Provider (IdP) provides registration, authentication, profile management, identity assurance and single sign-on capabilities.
Control and define workflow by state, user role and administration with specific criteria for each license, permit or grant.
Provides an online commercial system, including product catalog, shopping basket, orders, and payments.
Secure online document storage service built on the privacy by design principles.
Automate email and SMS notifications to customers when an application for a service is received or when a renewal is due.
Locate, complete and submit applications for single or multiple licenses, permits and grants from one website.
eSignature authentication allows for licenses, permits and grants to be issued automatically once approved.
The area of licensing, permits and grants is a complex one. It usually comes with historical processes that cause an inordinate amount of work for governments and can often be confusing and frustrating for the end-user to complete.
Sometimes even knowing what licenses, permits and grants are required or available can be a real challenge for citizens and businesses. This is often because different licenses, permits and grants are issued by various and separate government departments. Offline, or partially-offline solutions, open up the possibility of human error and increases mail costs and inefficiencies. Additional time and money is then spent reconciling and rectifying these errors.
Compliance levels are low especially after the first license or permit is issued. Renewal notifications tend to be ignored by the citizen or business and the enforcement is difficult to monitor leading to a reduction in annual renewal revenue.
Escher’s solution enables organizations to work together and offer all licenses, permits and grants required for specific activities to be accessed from a central location on an internet enabled device. Escher’s platform offers a one-stop shop for digital application, issuance and renewal processing, including form design, workflow automation, identity management, eSignatures, eCommerce transactions and publishing.
By creating a single solution for applying, renewing, paying for and issuing single or multiple licenses, permits and grants, Escher have streamlined how governments manage and future-proof their processes.
It is specifically designed for governments and includes the critical modules they need, such as workflow automation, form design, identity management and ecommerce transactions. To support the shift to mobile usage, we have enhanced the user experience for all smart mobile devices. Included in the system are automatic notifications for the issuer and renewal applicants, facilitating increased compliance and revenue.
The solution allows applicants to submit multiple applications to various government departments through one central location, bundling specific application forms together per type. Processing and paying for licenses, permits and grants issued by multiple departments can occur in one simple transaction, minimizing the administrative burden for the applicant and the issuer. If an applicant requires an additional form, previously filled in details, including evidentiary documents, are held in the system and can be used again, without the need for additional submissions. Implementing digital signatures allows for licenses, permits and grants to be issued automatically through the system.
Our digital transaction management software is used by governments to move their service to digital. By using our solutions, governments have been able to open up new market opportunities, increase revenue, create a better customer experience and to drive efficiencies within their operations.
Escher, through its innovation, solutions and people, is empowering governments around the world to overcome new digital challenges and deliver products and services in a true, one-on-one, personally engaging omni-channel environment. By working with Escher, organizations are able to build deeper and more personal business relationships with their communities.