It will come as no surprise to hear how postal operators are continuing to put infrastructures in place to deal with increased e-commerce activities. According to Escher’s Future of Post report, 39% of Posts believe increasing automation is the correct strategy for dealing with higher e-commerce related parcel and mail volumes. 30% are planning to reorganize and develop new strategies, 25% will increase staff capacity, 20% will look to create new services, and 16% will invest in infrastructures surrounding last-mile delivery.
Last-mile delivery is also considered the most important logistical part of e-commerce.
Download the Harnessing E-commerce Growth.pdf to find out more.
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Harnessing eCommerce Growth is extracted from Escher’s Future of Posts 2020. Discover the latest business trends and how the global pandemic has affected the postal industry by downloading your free copy now!
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