Your Opportunity

We are currently recruiting a Support Engineer to join the team. You will work to support Escher client systems that run on Unix/Linux (RHEL/CentOS). You will be responsible for addressing defects, issues, and managing and monitoring Escher solutions.  This is a permanent role working for an international organization with our modern office in Pembroke Street Dublin 2, We offer flexible working hours and a flexible hybrid working model with the opportunity to work from home and the office. You will work with a dynamic and skilled team in a growing organization. In this role, you will provide support to our global clients.

Duties and Responsibilities

  • Troubleshooting and resolving technical issues
  • Management and monitoring of production systems
  • Working directly with client technical contacts
  • Working closely with product development to escalate defects or issues
  • Participation in an on-call rotation to support clients 24×7 with critical issues

Software Engineer Escher Group

 Role Requirements/Experience

  • Solid experience Unix/Linux (RHEL/CentOS) systems (including scripting)
  • Understanding from Linux HA and load balancing solutions
  • Experience in production system monitoring/management (example: Elastic stack, Ansible)
  • Great decision making and problem-solving abilities
  • Excellent communication and team working skills
  • An effective and practical approach
  • Good documentation and reporting skills
  • A degree in Computer Science or related discipline from a recognized 3rd level educational institution.
  • Minimum 3 years +’ experience working in a similar role
  • Willingness to be in an on-call rotation to support clients 24×7 with critical issues
  • Ability to travel to client sites internationally (mostly in Europe)

What We Have to Offer

Escher offers a competitive compensation package, health benefits, and training allowance. Most importantly, a career at Escher is one that is both rich and rewarding with many opportunities and room for growth. This is truly a unique opportunity to be part of an exceptional team, helping to transform some of the biggest organizations in the world, and influencing the future of postal operations. If you’re up for the challenge, we want to hear from you!

Your Career with Escher

Escher is transforming postal and courier operations worldwide, enabling posts to engage today’s digitally savvy customers across all points of engagement.  Working to support customers on four continents across 35 countries, Escher’s unique, purpose-built customer engagement platform, drives superior customer experience with greater speed and better economics.  Our customers are among the largest postal operators and couriers on the planet and our purpose-built customer engagement platform is helping them to profitably engage customers anywhere, anytime.

At Escher, we believe our people are our greatest strength.  In addition to a competitive compensation package, health benefits, and training allowance, Escher will work with you by providing the support and growth opportunities you need to develop an exceptional and fulfilling career.  You will have the support of an experienced leadership team and a group of dedicated employees that have been helping postal operators redefine customer engagement for over 30 years.

If you are looking for a rewarding career and you’re up for the challenge, we want to hear from you.

 

Escher is an equal opportunity employer. We will not discriminate and will take affirmative actions and measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

other-opportunities-bg

Other Opportunities

Sinagpore

Full Time

Dublin/UK

Full Time

Dublin

Full Time

Ontario, Canada

Full Time

Ottawa, Ontario

Full Time

mailbox-mobile-bg

Get the latest news direct to your mailbox.

We won’t share your email and you can unsubscribe from our list at any time.