POSITION OVERVIEW

A Senior Product Manager at Escher will lead the rollout process for a set of products and releases across the entire lifecycle and will serve as the product owner of these products. This position will work closely with Product Development to own all aspects of the products from conception to launch. This entails defining product vision/strategy, executing from a product roadmap, driving product development via story/epic creation, working cross-functionally with departments such as Sales, Marketing and Services/Delivery, and communicating product announcements and updates throughout the company. This position also requires interaction with customers and prospects to evaluate if specific business requirements can/should be handled through core product functionality or if aspects will require customization of the core product. This position requires extensive long-term and short-term planning and the ability to execute on these plans in support of the company’s strategic vision. A Senior Product Manager at Escher is responsible for all aspects of the product portfolio including but not limited to strategy, roadmap, pricing, and positioning.

Duties and Responsibilities

  • Launch new products including planning, story creation, and delivery
  • Enhance and support existing products based on current customer/prospect requests. This includes creation and prioritization of a product backlog for enhancements and bugs
  • Develop and manage the product roadmap
  • Advance the product by providing new ideas/features/enhancements and provide requirements to Product Development
  • Drive revenue, margin, and value across the product portfolio
  • Evaluate new and current market opportunities by developing and managing market segmentation and go-to-market plans
  • Coordinate with and support marketing in developing a positioning strategy for product portfolio and communication messaging
  • Conduct market and customer research, gather opinions and findings of post industry analysts, produce market data analysis, and present conclusions based on the research
  • Identify and evaluate competitors’ offerings, providing analysis of their positioning, strengths, and weaknesses.
  • Utilize and promote best practices in product management, such as agile/scrum methodology
  • Execute on other assignments as directed

QA Engineer

Qualifications & Experience

  • BA/BS or higher in Information Technology (or related field) or equivalent practical experience
  • 8+ years of product management or related experience in launching software products
  • Experience with managing multiple products for software developers meeting launch milestones and deadlines
  • Demonstrated ability to achieve strategic goals in support of the product vision in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends; excellent problem-solving, organizational and analytical skills

Required Competencies

  • Analytical
  • Attention to Detail
  • Decision Making
  • Leadership
  • Listening
  • Organizational
  • Presentation
  • Strategic Thinking
  • Technical
  • Verbal/Written Communication

What We Have to Offer

Escher offers a competitive compensation package, health benefits, and training allowance. Most importantly, a career at Escher is one that is both rich and rewarding with many opportunities and room for growth. This is truly a unique opportunity to be part of an exceptional team, helping to transform some of the biggest organizations in the world, and influencing the future of postal operations. If you’re up for the challenge, we want to hear from you!

Your Career with Escher

Escher is transforming postal and courier operations worldwide, enabling posts to engage today’s digitally savvy customers across all points of engagement.  Working to support customers on four continents across 35 countries, Escher’s unique, purpose-built customer engagement platform, drives superior customer experience with greater speed and better economics.  Our customers are among the largest postal operators and couriers on the planet and our purpose-built-customer engagement platform is helping them to profitably engage customers anywhere, anytime.

At Escher, we believe our people are our greatest strength.  In addition to a competitive compensation package, health benefits, and training allowance, Escher will work with you by providing the support and growth opportunities you need to develop an exceptional and fulfilling career.  You will have the support of an experienced leadership team and a group of dedicated employees that have been helping postal operators redefine customer engagement for over 30 years.

If you are looking for a rewarding career and you’re up for the challenge, we want to hear from you.

 

Escher is an equal opportunity employer. We will not discriminate and will take affirmative actions and measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

 

If you are looking for a rewarding career and you’re up for the challenge, we want to hear from you.

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