Posts can engage with customers anywhere and anytime, across all channels including counter, self-service kiosk, and mobile with Riposte
Postal Services can be offered in multiple physical locations with Riposte including doorstep, traditional post office, PUDO locations, agency, or franchise
Riposte empowers Posts with at the ability to offer several modes of engagement including full service, guided, and self-service.
With Riposte, Posts can leverage a single platform to provide all services including letter, parcel, financial, government, and more.
Riposte Shipping ensure that all aspects of your Posts’ core service offering is delivered in an efficient and cost-effective way.
Riposte Delivery Management enables Posts to rapidly expand their retail network without incurring fixed costs, using a PUDO infrastructure.
Transfer inventory such as stock and cash from post office to post office, or to or from external suppliers and systems with Riposte Assets.
Riposte Agency is a complete solution for third-party bill payment transactions.
Riposte Retail is designed to simplify your branch operations, increase revenue, and minimise costs.
Riposte Taxes, Duties & Compliance enables Posts to correctly identify product classification, screen for restricted products and denied parties, and estimate taxes and duties.
Transform your business with three applications purpose-built for collecting, analyzing, and implementing postal business insights. Riposte Insight, Riposte AI, and Riposte Digital Onboarding.
The User Interface layer provides a standards-based, XAML driven, themeable, adaptive, cross platform user interface.
The Workflow Manager executes workflow steps for each defined transaction or module.
The Peripheral Manager provides access to point of service peripheral devices such as scales, barcode readers and label printers.
Application logic surrounding completing a customer sales transaction, including payment calculations, taxes, and collection.
Enables Retail and Shipping items to be selected for purchase during a customer session.
The Message Server is the heart of the Riposte Platform. It includes agents, integrations framework, deployment tools, and core API’s. The Message Server stores messages and objects in local message store, allows the retrieval of messages and objects from teh the loval message store, replicats stored messages with neighbouring message servers, and monitors and delivers key performance metrics
The Integration Framework provides a highly flexible, high-performance, interface capability for linking to central back-end systems and external systems, whether on a real-time synchronus basis, near real-time basis, or using several types of batch interface. the Integration Framework promotes a high-level of reusability of all existing integration processes and interfaces currnetly deployedwith the Posts infrastructure
The Agent Framework provides tools and services to import and export data from teh Riposte platform in JSON, XML, or CSV formats
The System Management Tools provide capabilities for software deployment and system monitoring and management
The Central Management Tool provides a single point of management for reference data and application function configuration and controls