Hybrid Kiosk upgrades existing counter terminals to include self-service capabilities, helping Posts improve efficiency and expand their retail networks in a modern and cost-effective way. Sitting on top of a Riposte installation, Hybrid Kiosks use key elements from the Core and Application Framework layers, and can be configured to run a number of applications across selected counter terminals.
The Message Server is the heart of the Riposte Platform. It includes agents, integrations framework, deployment tools, and core API’s. The Message Server stores messages and objects in local message store, allows the retrieval of messages and objects from the the local message store, replicates stored messages with neighbouring message servers, and monitors and delivers key performance metrics
The User Interface layer provides a standards-based, XAML driven, theme-able, adaptive, cross platform user interface.
Universal ePOS helps postal operators grow their postal retail network by enabling postal services on 3rd Party POS systems. Sitting on top of a Riposte installation, Universal ePOS uses key elements from the Core and Application layers, and can be configured to run a number of applications across a combination of engagement points.
Application logic surrounding completing a customer sales transaction, including payment calculations, taxes, and collection.
The The Integration Framework provides a highly flexible, high-performance, interface capability for linking to central back-end systems and external systems, whether on a real-time synchronous basis, near real-time basis, or using several types of batch interface. the Integration Framework promotes a high-level of reusability of all existing integration processes and interfaces currently deployed with the Posts infrastructure
The Central Management Tool provides a single point of management for reference data and application function configuration and controls
Riposte Shipping ensure that all aspects of your Posts’ core service offering is delivered in an efficient and cost-effective way.
The Agent Framework provides tools and services to import and export data from the Riposte platform in JSON, XML, or CSV formats
Riposte Delivery Management enables Posts to rapidly expand their retail network without incurring fixed costs, using a PUDO infrastructure.
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Riposte Taxes, Duties & Compliance enables Posts to correctly identify product classification, screen for restricted products and denied parties, and estimate taxes and duties.
Riposte Track, Trace and Last-Mile Delivery is a suite of parcel tracking and traceability solutions that help postal operators meet the requirements for first and last-mile delivery.
Postal Services can be offered in multiple physical locations with Riposte including doorstep, traditional post office, PUDO locations, agency, or franchise
The System Management Tools provide capabilities for software deployment and system monitoring and management
Posts can engage with customers anywhere and anytime, across all channels including counter, self-service kiosk, and mobile with Riposte
Riposte Retail is designed to simplify your branch operations, increase revenue, and minimise costs.
With Riposte, Posts can leverage a single platform to provide all services including letter, parcel, financial, government, and more.
Riposte Agency is a complete solution for third-party bill payment transactions.
Riposte empowers Posts with at the ability to offer several modes of engagement including full service, guided, and self-service.
The Workflow Manager executes workflow steps for each defined transaction or module.
Transfer inventory such as stock and cash from post office to post office, or to or from external suppliers and systems with Riposte Assets.
Transform your business with three applications purpose-built for collecting, analyzing, and implementing postal business insights. Riposte Insight, Riposte AI, and Riposte Digital Onboarding.
The Peripheral Manager provides access to point of service peripheral devices such as scales, barcode readers and label printers.
Enables Retail and Shipping items to be selected for purchase during a customer session.
Deployed, managed, monitored, and supported remotely, Post Office on Demand is a flexible, plug-and-play solution that helps postal operators set up entire Post Offices in any location in just a few minutes. Built with mobility in mind, Post Office on Demand sits on top of a Riposte installation that uses key elements from the Core and Application Framework layers and can be configured to run a number of applications on a single, highly-adaptable and unified point of engagement.